Refund & Cancellation Policy

3-day satisfaction window

New members may cancel and receive a full refund within three (3) calendar days of initial enrollment, provided no case has been opened and no physical card has been shipped at our cost.

After the 3-day window

After the three-day window, all membership fees are final and non-refundable. This applies regardless of when during the membership term the cancellation is requested. You may still cancel auto-renewal at any time; coverage continues through the paid term and does not renew.

How to cancel

Cancel from the member portal under Membership → Manage, or email support@global360assurance.com from the email address on file. Eligible refunds are issued to the original payment method within 10 business days.

Corporate & association group plans

Corporate and association group plans are governed by the cancellation terms in your master agreement and supersede this consumer policy.

Physical card & shipping

Physical card fulfillment and shipping costs (where applicable) are non-refundable once shipped.